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Business Profile

Car Restorations

Graham Brothers Motor Car Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Restorations.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/14/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    date of transaction was October 20 2022, the amount of transaction was $1200, was supposed to get 2 rear fenders for a 1935 ****** ***** car that were in decent condition to replace ours with. we went through PayPal deposited 1200 into Jeffs PayPal account, he sent the 2 fenders to us, I assumed that they were the same as in the picture he sent to me through a text message, they were in fact not the same as in the picture that he had sent to me, and the one fender had extensive damage to it not to mention the one was full of rust. I sent Jeff an email stating that the fenders he sent were not going to work for me because for one they weren't the same as the fender in the one picture that he did send to me and also that the one had very extensive damage to it and they were both full of rust as well and I would be better off repairing ours as they were the correct fenders and not needing extensive work even to begin to modify to fit them to our car, asked him for a refund. in an email, He came back stating that I was "throwing him under the bus" and that I sent him some email or text saying how I can repair and modify, also stating that im not as talented as presented, also claiming that he laid out the differences and sent pictures. I have received one picture from Jeff ever. he then asked what I wanted to do about shipping and my request to ship. I sent another email to him stating that I am not into buying garbage or putting hours of work into something that was not what he sent me a picture of to begin with, told him I was not paying shipping costs because of him sending the incorrect part, told him I would be contacting the bbb to get my money and badmouth him on the internet if he did not refund my money. he replied stating to send fenders back ups, find your fenders elsewhere, accusing me of stashing the real fenders he sent, telling me that he Nisan expert at evidence. this situation has escalated to the point of him repeatedly making serious insults/threats.

    Customer Answer

    Date: 11/16/2022

    So I got a message saying that my files were too big to send so I'm sending again. Please let me know if you are receiving this stuff please. Thank you *****  Complaint 18396064

     

    *See attached

    Customer Answer

    Date: 11/17/2022

    B****- If you have ANY questions or ANY  concerns regarding this fiasco I have apparently gotten into, do not hesitate to contact me at anytime. I am located in Arizona, so we do have a slight timezone difference which is really not an issue for me. I really just want this mess to be over. My cell is *************, you can call,text,smoke signal or telegraph at any point. I'm really bad about checking my email but now it appears I need to be a bit more diligent about it! I'll keep an eye and ear out for you. So if you need anything at all please do not hesitate to get ahold of me.  Sincerely, ***** *******. 

     

    *See attachments

    Customer Answer

    Date: 11/30/2022

    Haven't heard or spoke to the snake that goes by the name of Jeff G*****,  am actually glad I haven't heard anything from that piece of trash jeff G*****. Currently am in the process of resolving it with PayPal and thankfully they are dealing with him and I don't have to. I plan to get in contact with Laconia chamber of commerce and let them know exactly how this piece of garbage conducts his "business" in Laconia new Hampshire. Also I am going to be filing suit with my local court and be suing jeff G***** for the shipping costs we incurred sending the trash he tried selling us back to the rock he lives under out there in Laconia new Hampshire to the tune of 462$. I wish I never would of came in contact with this piece of trash known as jeff G*****. This has been nothing except a terrible terrible experience. Sincerely, ***** *******. 

Graham Brothers Motor Car Company is NOT a BBB Accredited Business.

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