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Business Profile

Paving Contractors

Stan's Paving, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Stan's Paving, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Stan's Paving, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/08/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Had a driveway paved by Stan’s about 2 weeks ago driveway is not satisfactory not pitched correctly water coming into my garage, paid half of what was agreed upon, spoke to the owner George was told that it’s not his fault and he’s not willing to come back out and fix his mistakes unless I pay for the material. Very belligerent and drunk while talking to me yelled at my wife yelled at me.

      Business Response

      Date: 10/12/2023

      I didn’t do anything is wrong I will always try to work out is part of my decation which I take very seriously check my record I take care of my customers

      Customer Answer

      Date: 10/31/2023

       

      Complaint: ********



      I do not accept the business's response as a resolution to my complaint because: what’s the outcome company not taking ownership of messing driveway up why should I have to pay more money for a paving job that was not done right in the beginning. I don’t pave driveways for a living like they supposedly do so putting blame on existing driveway is a way for the company not to own up to their mess up! If existing driveway was an issue should’ve have been told by paving experts that it needed to be ripped up! No ownership to a bad job done by Stan’s paving! I’m not paying for owner and employees lack knowledge! 




      Sincerely,



      Kevin Popham

      Business Response

      Date: 11/07/2023

      We are willing to return to this job and patch all problem areas of this driveway but will not be redoing the entire job. At this time, we have only been paid half of the originally contracted price for the work we’ve completed so we will also need to receive the remaining amount for this contact.

    Stan's Paving, LLC is BBB Accredited.

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