We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Construction

Hudson Home Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We contracted with the business to frame and make weather tight an addition. We started having problems with the work being done in January/February and began conveying that to the owner, Max Hudson. There was work being done that was sub standard and/or incorrect and we tried to get those corrected. During that time the contractor refused to discuss anything with me and would only speak with my wife. In late February and explained to her he needed a payment of $10,000.00 in order to continue because he didn't have enough money to pay his workers. We had already paid $36,000.00 towards an agreed upon price of 45-50,000.00. The $36,000.00 paid to date was more than enough to make us current. Unfortunately my wife gave him the additional $10,000.00 so they would continue to work. He came back to the job for one day then left. She attempted top get him back to work and/or have a meeting to discuss the rest of the work needed and when it would be completed. He told her a number of times he was coming by to meet with her but never showed. Eventually he stopped returning his called and answering emails. We have continued the work doing what we could and hiring additional contractors for specific work. We have found, as did other contracters and the building inspector, a number of potentially dangerous conditions, as well as other mistakes made, that needed to be corrected. At this point, we are only looking to recover the last payment of $10,000.00 which we believe he purposely lied/mislead my wife, knowing he was planning to walk off the job. We are hopeful that this complaint will be registered on your site so other potential customers will not run into the same problems.

Hudson Home Services, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.