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Business Profile

Auto Repairs

Bailey's Auto Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So I had care issues on March 24th and couldn't make it to work. Gave a call to the mechanic from Baileys Auto Care to see what was going on. He had me call a tow company (AAA) to have my car go to the shop. A whole month went by and the mechanic decided to call me with the quote on how much was going to be. Went the following day and paid the quote on how much my car was going to cost to get fixed and inspection. Called and texted the mechanic gave me some story on how my car is piece of **** and all this other **. We are now in May he still doesn't call or answer any if my text messages or calls me back. I'm not sure on what to do anymore I need my car and or a refund if it's not fixed yet.

Bailey's Auto Care is NOT a BBB Accredited Business.

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