We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Computer Software Developers

Intelligent Banking Solutions, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/24/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/13/2024 and on 5/11/2024 Intelligent Banking Solutions **** at ***************************************************************************************** debt collection actions against me. Intelligent Banking Solutions **** has failed to properly disclose the debt to me and their actions or who their client is they are working for. I request the BBB contact this company and request a response as to the full account information and the documentation and the company for which this debt collector company is seeking to collect a debt from me. This company has ignored all attempts and letters sent to them requesting that information. I need to know that information as I have concern I have been victim of identity theft and this company is not responding.

    Customer Answer

    Date: 03/09/2025

    Here is the response form in the letter the BBB sent me, I am sending it back as requested by the BBB:

    Have you heard from the company?   No, I have not got a response sent to me by the company.

    Are you satisfied with the company's efforts to resolve this matter?   No, ************ has indicated they are attempting to collect a debt and allege I owe a debt, but is not responding with requested details about the debt they are trying to collect and taking debt collection actions against me over. I want to know the debt they are trying to collect that they allege I owe. What it is, full details, all documents and agreements, invoices, etc. Multiple attempts have been made to get a response from the company, but they have not responded. They have used the reason of debt collector, to gain full access to my LexisNexis Consumer Credit Report, in depth, what appears to be over ************************************************************************************************* who they are working for.

    Your Signature: ____MATHEW ALTWEGG__________________________________ Date __3/9/2025____

    Customer Answer

    Date: 03/19/2025

    Thank you for trying to help me and get a response. I have got no response from this company.

Intelligent Banking Solutions, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.