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Business Profile

Consignment Clothes

3 Little Monkeys, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:04/03/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I participated as a consigner in the 3 Little Monkeys Children’s Consignment Sale event from March 10-12, 2023. I am owed consignment monies from the sale and have not received my funds since I was told checks were sent several weeks ago. I was told to follow-up with sale management if I still hadn’t received a check by 3/31/23, which I did and I was told that they would not stop payment on the check and they could not ensure me when it would arrive, or if it would even arrive at all. If I am not going to receive a check at all, then I’d just like to know as this differs from what was stated in the consignment contract.

    Business Response

    Date: 04/15/2023

    To whom it may concern,

    per our consignment agreement, checks for consignment proceeds to be issued within 10 business days. Last day of Event was Sunday, March 12th, 10th business day is March 34th. As per attachment check was issued on March 24th.When Miss *******s contacted me multiple times about the check, I told her check was issued by the bank and on it's way. It wasn't good enough for her and she insisted I put stop payment on it and issue her money thru other ways like Zeller or Venmo, to which I informed her I wouldn't do since it provides no protection for me. I also told her that 8 calendar days (March 24th thru April 1st) is too soon to put in stop payment since mail was slow in that area for days. She didn't agree and filed this complaint. I put in stop payment (see attached) and issued her new check (see attached) to not prolong this conflict. 

    Bar Harbor Bank and Trust checks are tracked and it shows check made to her on April 1st (see attached), so for no faut of mine, check is missing per Ms *******s.

    In no way there was violation of our contract where it clearly states that check to be issued within 10 business days, so her complain has no basis to be filed. Proof of her cashing new check is attached. 

3 Little Monkeys, LLC is NOT a BBB Accredited Business.

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