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Business Profile

Plastic Surgery

Seacoast Rejuvenation Center, PLLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plastic Surgery.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/30/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am *************************************************************** my mid-section for several years. I work out 5-6 days a week, track my food intake, and am just over 4 years out from battling Lymphoma and a stem cell transplant.I have tried calorie reduction, macro, anything imaginable to lose the weight and nothing has been successful, so I decided to get a consultation for Coolscuplting even though it was not in my budget to spend that much money.I had my first consultation on 10/2/23 with Seacoast Rejuvenation, and I was told that their clients see great results and they felt that I was a great candidate, so I scheduled my first treatment for 10/5/23. I made two payments for two sessions on 10/5/23 - each for $3200 (total out of pocket $6400).I returned for my second session on 12/12/23.I returned on 3/8/2024 and it was clear that there were no results. They said they expected to see some results, not no results. I asked if there was anything they could do and they said they would get back to me.The technician texted on 3/14/2024 and said "Sorry my manager wasn't in the spa until today, and I just got to talk to her. We went over your results and the most she said she can offer at this time would be discounted future cycles at $500 a cycle if you wanted to retreat the area".

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