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Business Profile

Resort

Fox Ridge Resort

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Dalia S

    Date: 07/06/2022

    Dalia S

    Date: 07/06/2022

    Resort was filthy. I observed the same food and trash left in the common areas and stairwells in my 4 day stay. Pool was dirty and cloudy. When I asked about the patio chairs that should have been on my patio I was told that some one must have taken them and that I should just take them back. Resort had my reservation documented incorrectly despite my multiple confirmations. My family of four was accommodated for 1 night and then told we had to check out and remove our belongings until check in time at 3 leaving my family including a 12 and one year old to the streets. The resort is unsanitary and staff is less than considerate or accommodating to their patrons.

    Fox Ridge Resort

    Date: 07/11/2022

    Thank you for notifying us of your stay. Providing clean accommodations and exceptional hospitality are top priorities, so we're disappointed to learn that your experience was not what it should have been. Your feedback will be used to address these issues moving forward. We're certain that future visits will not have the same problems. We're grateful for your time and wish you safe travels.

Fox Ridge Resort is NOT a BBB Accredited Business.

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