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Business Profile

Jewelry Designers

Calli b.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/05/2024

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased from Marianne J**** two years in a row at Applefest. Applefest is in October in ******, NY. The first year I bought a tiny pearl and gold choker from her. The clasp turned color! Last year, 2023, gave her $400 cash for 1/2 of the payment for a teardrop gold pendant studded in diamond chips with a small diamond accent piece including a 14kt gold chain! I was supposed to send back the pearl chocker to have her replace the lobster clasp and send her an additional $400 to get the other necklace! She will not answer my phone calls! I know she receiving the calls because she was talking in the background as she hung up on me yesterday. After producing the receipt and sending it to her she finally called me. She proceeded to yell at me for several minutes about how busy she was with the holiday season. So I guess past customers are not important if you are busy with new orders! I am so angry with her that I no longer want anything but my money from her! I have the phone messages to prove that initially I just wanted to settle up but she ignored me. Please help me get my money back and stop this theif from stealing from anyone else!

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