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Business Profile

Collections Agencies

Windham Professionals, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Windham Professionals, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/08/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is ****** ******* and I was contacted by Wyndham professionals about a school loan from the US department of education that was turned over to them for collections on February 19th 2018 I was offered a payment plan to rehabilitate my school on so I completed all the documents turned them into them made every payment every month for the next 12 months thank you that this situation is over with today I find out on February 7th 2023 that they are gardening my check for this exact same school on I was in shock I thought I did everything right and now I'm being gushing I try to get into my account number * * * * * * * * * * and it's not allowing me to get into my account to even show my job that this has been paid off could someone please help me

      Business Response

      Date: 02/09/2023

      February 9, 2023

      Ms.
      ***** ******, Better Business Bureau serving New Hampshire

      RE: Complaint
      of Mr. ****** *******, Complaint ID: ********
      Radius
      Reference No.: N/A  
      Creditor:  U.S. Department of Education
      Original
      Account No.: N/A

      Dear Ms. ***** ******,  

      Radius
      Global Solutions, LLC (“RGS”) has reviewed your complaint regarding
      Mr. ****** *******.
      Please accept this letter as our response to your correspondence. The
      information contained in this response is personal and confidential.

      We are in receipt of Mr.
      *******’s February 8, 2023, voicemail message, and e-mail regarding this
      matter. In response to the communications we received, a member of our Consumer
      Solutions Group attempted to contact Mr. ******* to advise him of the following
      information; however, was unable to reach him. Radius Global Solutions, LLC
      (“RGS”) formerly Windham Professionals, Inc. is no longer handling matters for
      the U.S. Department of Education. For assistance Mr. ******* will need to contact them
      directly. They can be reached by telephone, toll free, at **************.
      We
      trust this resolves the concerns outlined in your correspondence. Should you or
      Mr. ******* wish to discuss this matter further, please feel free to contact
      our Consumer Solutions Group. We can be reached by telephone, toll free, at
      ************ or by e-mail at *****************@windhampros.com.

      Very
      truly yours,

      Allyson
      A*******
      Compliance
      Coordinator
      Consumer
      Solutions Group


    • Initial Complaint

      Date:02/03/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A bill from this collection agency came to my Father's address (somehow since the address isn't the same) in Cahokia Heights, IL with my name on it. The original bill was evidently from Waste Management, Inc. Acct# *********** for ** **** ** ******** ** *****-. I checked and the billing per month for Cahokia Heights is $50.40, what is presented in this "bill". However, I do not have any connection with a ** **** *** ******* whatsoever. I could not even find that address online. Windam's reference # is *******. This is not my address and I do not use Waste Management for anything, including trash pickup. I know this company picks up trash in Cahokia Heights, but I do not reside in Cahokia Heights and have my own trash pickup service.

      Business Response

      Date: 02/03/2023

      Radius Global Solutions LLC
      Formerly Windham
      Professionals, Inc

      February 3, 2023

      Ms.
      ***** ******, Better Business Bureau serving New Hampshire

      RE: Complaint of Mr. ******* ******,
      Complaint ID: ********
      Radius Reference No.: *******  
      Creditor:  Waste Management Inc.
      Original Account No.: ***********

      Dear Ms. ***** ******,  

      Radius
      Global Solutions, LLC (“RGS”) has reviewed your complaint regarding
      Mr. ******* ******.
      Please accept this letter as our response to your correspondence. The information
      contained in this response is personal and confidential.

      Our client, Waste Management, placed an account
      with our office listed to Mr. ******* ******, on January 11, 2023, for
      assistance in gaining resolution. Upon receipt of your correspondence, we
      updated our systems to reflect Ms. ******’s notice to cease-and-desist, as well
      as his dispute and the nature of the dispute claim.

      Please note the account was closed from our
      office, on February 3, 2023, and as of this date we are no longer handling this
      matter. For any further assistance with this matter, we recommend that Mr.
      ****** contact our client directly. They can be reached by telephone, toll-free,
      at **************.

      We trust this resolves the concerns outlined in
      your correspondence. Should you or Mr. ****** wish to discuss this matter further,
      please feel free to contact our Consumer Solutions Group. We can be reached by
      telephone, toll free, at ************ or by e-mail at *****************@windhampros.com.

      Sincerely,

      Allyson A*******
      Compliance Coordinator
      Consumer Solutions
      Group
      ************ **** ****


      This
      communication is sent to you by Radius Global Solutions, LLC, a debt collector.

      Strictly Confidential – Proprietary Company Information – Not Subject
      to Disclosure
      **** ******* ***** ***** *** ****** ********* ***** *** ***** ******** **** ***** ********

      Customer Answer

      Date: 02/13/2023



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      ******* ******

    • Initial Complaint

      Date:01/23/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In or arouns September 2022, a federal Perkins loan in my name was transferred to Windham professionals from my prior college RPI. Windham professions initially requested an accelerated payment on this loan, and when I had called them I requested a payment plan of approximately $400 per month as I can not afford to pay a lump sum for the loan at one time. I was informed by a representative on a recorded phone session that they would review my request and get back to me. I did not hear any further communication from Windham until December, when on a separate recorded phone session I was told that they wanted to fully collect the loan because I did not follow up my payment plan.

      I informed the Windham in December on the phone that I never received communication from Windham relating to whether the payment plan was accepted, and secondly, did not receive guidance towards a mechanism in which to begin making payments on this loan. The representative told me that they would be sure to provide a payment mechanism this time and I can restart payments.

      I received an email in January from Windham that I was expecting to be a payment portal but instead was another notice from Windham requesting the loan to be paid in full and threatening default of the loan. I have to date still not been provided a single mechanism with which to begin the payment plan I have discussed with Windham on the phone for the loan.

      All I want out of this is to stop being harassed for a loan I am absolutely intending on paying and to be provided a way to actually begin payments on the loan

      Business Response

      Date: 01/26/2023

      January 26, 2023

      Ms.
      ***** ******
      BBB
      New Hampshire
      48
      Pleasant Street
      Concord,
      NH 03301

      RE:
      Better Business Bureau Complaint ID- ********

      Ms.
      ***** ******,

      This
      letter is in response to your January 23, 2023, communication regarding Mr.
      ******* *********. Thank you for bringing this matter to our attention and providing
      us with the opportunity to investigate and respond. We have completed a review
      of this matter and we are unable to substantiate the allegations outlined in
      your correspondence; nonetheless, we appreciate your feedback, which provides
      us with the opportunity to further improve our service.

      Our client, Rensselaer Polytechnic Institute,
      placed Mr. *********’s account with our office, on September 19, 2022, for
      assistance in gaining resolution. On October 11, 2022, Mr. ********* requested
      to participate in the Loan Rehabilitation Program, with monthly payments of $300,
      at which time he was advised we would need to seek approval of the plan from
      our client. We made several attempts to contact Mr. ********* following this
      conversation, to inform him of our client’s approval of the repayment plan;
      however, we were unsuccessful in reaching him, until December 28, 2022.

      A Rehabilitation Agreement letter was sent to
      the e-mail address of record, on October 20, 2022, and January 5, 2023. The
      letter sent provides instructions on how payments can be made, including by phone,
      mail, or online. Included for Mr. *********’s convenience and review is a copy
      of the Rehabilitation Agreement letter, which must be completed and returned to
      us. A payment must be made within 30 days of the date of the agreement.

      For any further assistance we kindly ask that
      Mr. ********* contact a representative via telephone. They can be reached,
      toll-free, at **************. Representatives are available Monday through
      Friday from 8am ET to 5pm ET.

      Should
      you or Mr. ********* wish to discuss this matter further, please feel free to
      contact our Consumer Solutions Group. We can be reached by telephone, toll free,
      at ###-###-#### or by e-mail at *****************@windhampros.com.


      Sincerely,

      Allyson A*******
      Compliance Coordinator
      Consumer Solutions Group
      ###-###-####

      THIS COMMUNICATION IS
      FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION
      OBTAINED WILL BE USED FOR THAT PURPOSE. 

       

    • Initial Complaint

      Date:11/30/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I banked my son's cord blood with ******* since his birth on 6/27/2003. On 8/24/22 I sent ******* an email cancelling the service. They had me complete another form which I completed and mailed that same day. Now Windham is trying to collect $95.00 for *******. ******* and Windham seem to feel I do not have the right to cancel the cord banking and need to continue too pay for it. Please have Windham stop attempting collection and please do not allow them to report it as an unpaid bill. I am enclosing a copy of the original email. I did not make a copy of the form before mailing it.

      Business Response

      Date: 12/01/2022

      December 1, 2022

      Ms.
      Becca ******
      BBB
      Serving New Hampshire
      48
      Pleasant Street
      Concord,
      NH 03301

      RE: Better
      Business Bureau Complaint ID- 18478869

      Ms.
      Becca ******,

      This
      letter is in response to your November 30, 2022, communication regarding Ms. **** *******. Thank you for bringing this matter to our attention and providing us with
      the opportunity to investigate and respond.

      Our client, ******** Physicians Montgomery,
      placed an account with our office, on November 16, 2022, listed to Ms. **** *******, for assistance in gaining resolution. Upon receipt of your correspondence,
      we updated our systems to reflect Ms. ********* request for no further contact
      from us regarding this matter. Your correspondence has been forwarded to our
      client for their review and determination. Regarding credit bureau reporting,
      Windham Professionals, Inc. does not report to any of the three major bureaus
      on behalf of our client.

      Please note the account was closed from our
      office, on November 30, 2022, and as of this date we are no longer handling
      this matter. For any further assistance we recommend that Ms. **** ******y
      contact our client directly. They can be reached by telephone, at 1-866-668-4895.

      We
      trust this resolves the concerns outlined in your correspondence. Should you or
      Ms. ******* wish to discuss this matter further, please feel free to contact
      our Consumer Solutions Group. We can be reached by telephone, toll free, at
      855-270-2733 or by e-mail at [email protected].


      Sincerely,

      Allyson A*******
      Compliance Coordinator
      Consumer Solutions Group
      800-969-0059 ext. 5681

      THIS COMMUNICATION IS
      FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION
      OBTAINED WILL BE USED FOR THAT PURPOSE.

    • Initial Complaint

      Date:10/21/2022

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I Have never had a contract with Windham professionals and that have not been able to provide me with the original contract completed with them

      Business Response

      Date: 10/25/2022

      October 25, 2022

      Ms. ***** ******

      BBB
      Serving New Hampshire
      48
      Pleasant Street
      Concord,
      NH 03301

      RE:
      Better Business Bureau Complaint ID- 18290769

      Ms.
      ***** *******

      This
      letter is in response to your October 20, 2022, communication regarding Mr.
      ******* ****. Thank you for bringing this matter to our attention and providing
      us with the opportunity to investigate and respond. We have completed a review
      of this matter. While we were unable to substantiate the allegations outlined
      in your correspondence we appreciate your feedback, which provides us with the
      opportunity to further improve our service.
      Our client, ***********
      College, placed Mr. ****** account with our office, on October 30, 2019, for
      assistance in gaining resolution. On September 11, 2020, Mr. **** paid the
      account balance owed. Following the prior-mentioned event the account was
      accurately reported as paid in full. Please note that we have requested removal of the
      tradeline.

      In response to a dispute
      received via ******, Mr. **** was supplied with a copy of his student attendance
      report, account charges, and client account records, on May 15, 2020. Per our client’s
      financial agreement, “failure to pay my student account or any balance due
      to *********** College by the scheduled due date may result in my account being
      placed with an outside collection agency,” … “Finally, I understand that my account
      may be reported to one or more of the national credit bureaus.”  A copy of our client’s financial agreement
      can be found on their website, at
      ***********.edu/student-accounts-office/payment-information/payment-options.

      On October 1, 2020, the account was closed from our office, and as of this date we are no longer handling this matter. To
      obtain any additional materials we recommend that Mr. **** contact our client
      directly. They can be reached by telephone, at (413) 748-3183 or by e-mail at studentaccounts@***********college.edu.

      We
      trust this resolves the concerns outlined in your correspondence. Should you or
      Mr. **** wish to discuss this matter further, please feel free to contact our
      Consumer Solutions Group. We can be reached by telephone, toll free, at
      855-270-2733 or by e-mail at [email protected].


      Sincerely,

      Allyson A*******
      Compliance Coordinator
      Consumer Solutions Group
      800-969-0059 ext. 5681

      THIS COMMUNICATION IS
      FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION
      OBTAINED WILL BE USED FOR THAT PURPOSE.


      Customer Answer

      Date: 10/26/2022



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID 18290769, and find that this resolution is satisfactory to me provided that it is in deed removed from my credit report. 



      Sincerely,



      ******* ****

    • Initial Complaint

      Date:10/20/2022

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      received correspondence from this company as well as numerous collection calls threatening my credit! this bill has been disputed numerous encounter as this was incorrect billing submitted this was routine visit that is covered 100% I dispute and advised them to cease and desist if this is not corrected and my credit is incorrectly reported upon i will escalate to legal counsel
      Reference Number ******** Pt # ********
      Reference Number ******** PT# ********

      Business Response

      Date: 10/27/2022

      October 27, 2022

      *** ***** ******
      BBB
      Serving New Hampshire
      48
      Pleasant Street
      Concord,
      NH 03301

      RE:
      Better Business Bureau Complaint ID- ********

      Ms.
      ***** ******,

      This
      letter is in response to your October 20, 2022, communication regarding Ms.
      ****** ************. Thank you for bringing this matter to our attention and
      providing us with the opportunity to investigate and respond. We have completed
      a review of this matter and while we were unable to substantiate the
      allegations outlined in your correspondence we appreciate your feedback, which provides
      us with the opportunity to further improve our service.

      Our client, ******** ********** **********,
      placed two accounts with our office listed to Ms. ************,
      on October 8, 2022, for assistance in gaining resolution. The Windham account
      numbers are as follows: ********; ********. Upon receipt of your
      correspondence, we updated our systems to reflect the dispute, and the nature
      of the dispute claim, as well as Ms. ************’s cease-and-desist request.
      Your correspondence has been forwarded to our client for their review and
      determination, as we are unable to determine dispute discharge. We have made a
      request for verification documents from our client, which we will forward to
      Ms. ************ once it is made available to us.

      As of the date of this letter neither ours
      nor our client’s records reflect prior notice of dispute, from Ms.
      ************. Upon review of our records, we were unable to find any instance
      in which we spoke with Ms. ************. We have taken the proper steps to
      ensure that she will not receive any further communication from us regarding
      this matter except for the above-mentioned documentation.

      Please note that Windham Professionals, Inc.
      does not report to any of the three major credit bureaus on behalf of our
      client. For further assistance with credit reporting or to obtain any
      additionally requested materials we recommend that Ms. ************ contact our
      client directly. They can be reached by telephone, toll-free, at **************.

      We
      trust this resolves the concerns outlined in your correspondence. Should you or
      Ms. ************ wish to discuss this matter further, please feel free to
      contact our Consumer Solutions Group. We can be reached by telephone, toll free,
      at ###-###-#### or by e-mail at [email protected].


      Sincerely,

      Allyson A*******
      Compliance Coordinator
      Consumer Solutions Group
      ###-###-####

      THIS COMMUNICATION IS
      FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION
      OBTAINED WILL BE USED FOR THAT PURPOSE.

      Customer Answer

      Date: 10/28/2022



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      ****** *******

      Customer Answer

      Date: 01/24/2023

      Reference #******** this is my 2nd complaint in regards to this company harrassing me even after i advised to cease and Desist. They keep calling me and threatening me with collection notices that could cause adverse marks on my credit! This bill was disputed as it was a annual routine visit which is covered under my insurance.

      Business Response

      Date: 01/25/2023

      January 25, 2023

      Ms.
      ***** ******
      BBB
      Serving New Hampshire
      48
      Pleasant Street
      Concord,
      NH 03301

      RE:
      Better Business Bureau Complaint ID- ********

      Ms.
      ***** ******,

      This
      letter is in response to your January 24, 2023, communication regarding Ms.
      ****** ************. Thank you for bringing this matter to our attention and
      providing us with the opportunity to investigate and respond. We have completed
      a review of this matter and we are unable to substantiate the allegations
      outlined in your correspondence; nonetheless, we appreciate your feedback,
      which provides us with the opportunity to further improve our service.

      Our client, ******* *********, placed an account
      with our office listed to Ms. ************, on January 6,
      2023, for assistance in gaining resolution. The Windham account number is
      ********. Upon receipt of your correspondence, we updated our systems to
      reflect the dispute, and the nature of the dispute claim, as well as Ms.
      ************’s cease-and-desist request. Your correspondence has been forwarded
      to our client for their review and determination, as we are unable to determine
      dispute discharge. Included for Ms. ************’s convenience and review is a copy
      of the account statement obtained from our client. In response to this matter,
      our client informs us that Ms. ************ was participating in a budget repayment
      plan, in September 2022, for the balance owed, which was a portion of her
      deductible. A total of two payments were made towards the plan; however, no
      additional payments were made, therefore, the account was placed with our
      office for assistance gaining resolution.

      Please note that the matter referenced in
      your correspondence pertains to an account different than is listed above. Following
      her notice to cease-and-desist, we made no attempts to contact Ms. ************
      regarding the account mentioned in your October 21, 2022 communication.

      As previously stated, Windham Professionals,
      Inc. does not report to any of the three major credit bureaus on behalf of our
      client. For further assistance with credit reporting or to obtain any
      additionally requested materials we recommend that Ms. ************ contact our
      client directly. They can be reached by telephone, toll-free, at ###-###-####.

      We
      trust this resolves the concerns outlined in your correspondence. Should you or
      Ms. ************ wish to discuss this matter further, please feel free to
      contact our Consumer Solutions Group. We can be reached by telephone, toll free,
      at ###-###-#### or by e-mail at [email protected].


      Sincerely,

      Allyson A*******
      Compliance Coordinator
      Consumer Solutions Group
      ###-###-####

      THIS COMMUNICATION IS
      FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION
      OBTAINED WILL BE USED FOR THAT PURPOSE. 

      Customer Answer

      Date: 01/26/2023



      Complaint: ********



      I do not accept the business's response as a resolution to my complaint because: This information in INACCURATE i have never been on a budget repayment plan for this account or with this client!  

      Sincerely,



      ****** *******

      Business Response

      Date: 02/02/2023

      February 2, 2023

      Ms.
      ***** ******
      BBB
      Serving New Hampshire
      48
      Pleasant Street
      Concord,
      NH 03301


      RE:
      Better Business Bureau Complaint ID- ********

      Ms.
      ***** ******,

      This
      letter is in response to your January 26, 2023, communication regarding Ms.
      ****** ************. Thank you for bringing this matter to our attention and
      providing us with the opportunity to investigate and respond. While we regret that Ms. ************ is not satisfied with
      the response she has received, we continue to believe that we have addressed the
      concerns outlined in your correspondence. We hope the information we have provided proves
      helpful and assure Ms. ************ that we take these matters very seriously.

      Our client, ******* *********, placed an account
      with our office listed to Ms. ************, on January 6,
      2023, for assistance in gaining resolution. Upon receipt of your most recent correspondence,
      we notified our client of this matter and requested further details about the
      budget repayment plan. They notified us that on September 20, 2022, Ms. ************
      contacted them to set up a budget payment plan, with monthly payments of $36,
      for a total of 5 months. Payments were made towards the plan, on October 5,
      2022, and on November 14, 2022, in the amounts of $36 and $40, respectively.

      Included for Ms. ************’s convenience
      and review is an additional copy of the account statement provided with our
      previous response. The documentation was obtained from our client and reflects
      the prior mentioned payments. If she wishes to confirm the information provided
      above Ms. ************ may contact our client directly. They can be reached by
      telephone, toll-free, at ###-###-####.

      Please note Ms. ************ will not receive
      any further communication from us regarding this matter.

      We
      trust this resolves the concerns outlined in your correspondence. Should you or
      Ms. ************ wish to discuss this matter further, please feel free to
      contact our Consumer Solutions Group. We can be reached by telephone, toll free,
      at ###-###-#### or by e-mail at [email protected].

      Sincerely,

      Allyson A*******
      Compliance Coordinator
      Consumer Solutions Group
      ###-###-####

      THIS COMMUNICATION IS
      FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION
      OBTAINED WILL BE USED FOR THAT PURPOSE.

      Customer Answer

      Date: 02/03/2023



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      ****** *******

    Windham Professionals, Inc. is NOT a BBB Accredited Business.

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