We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Medical Doctor

Azar A. Korbey, M.D., PLLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/08/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Was getting laser treatments at ******** laser center in *************. I paid $1,125 for a brazilian laser. I had 3 treatments done and went to go to my appointment and they closed and never told me. My cycles got messed up and I was told to call AllCare Medical in ***** nh to get a refund. The owner ****** will not refund me the whole amount. The three cycles I did do not matter anymore because they have to be done in a certain amount of time. She will only refund me 365$. I wasted 750$ for no reason. This place needs to go out of business. They stole $750 from me.

    Customer Answer

    Date: 10/08/2024

    I had treatments left and since they cannot fulfill my treatments the previous treatments were ruined therefore I spend $1225 for no reason. 

    Business Response

    Date: 10/21/2024

    Hello,

    The ************ out of business. ****** ***** purchased a package of 6 laser hair removal sessions.

    She received 4, leaving two outstanding sessions. We refunded the two sessions a check was sent to her for $375 on 10/10/24. 

    She stated she wanted a full refund because she was not happy with the results - a waiver was signed before treatment began stating that the outcome of the treatment cannot be predicted and that payments for laser treatments are non-refundable.

    Thank you!

    ******

    Customer Answer

    Date: 10/21/2024

     
    Complaint: 22395207

    I do not accept the business's response as a resolution to my complaint because: I paid $1,125 for a package of a brazilian laser. It was supposed to be 6 sessions. I got 4 sessions completed and I went to go to my 5th session and the facility was closed. No one told me it was closed down. I called you and asked for a refund and you explained I could go to ********. I waited 2 weeks and didnt hear back. I called again and you said Stoneham didnt open when you said they were and that I could drive to RI. ************ its 2.5 hours away from me. You told me you would only refund me for the 2 sessions. Since my last 2 sessions were not completed the whole laser process I did was a waste. The hair growth came back because of the timing. The $750 I spent on the 4 sessions did nothing because my laser did not follow through. Your company robbed me $750. If I go to any laser place I am now going to have the pay the full price for all 6 sessions. I am extremely disappointed in the way you handle a business. You rob your clients and do not care they wasted their money. I did not sign a waiver for the place to close down and lose all of my treatment progress and money. Absolutely disgusting. 

    Sincerely,

    ****** *****

Azar A. Korbey, M.D., PLLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.