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Business Profile

Mason Contractors

Everlast Masonry

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/07/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Late April or early May of 2022 I met with Jared R***, owner of Everlast Masonary at 45 Dover St. Keene, NH, my home due to water leaking into the basement via the foundation. Mr. R*** said he could fix the foundation so it would no longer leak.

    May 5, 2022 I received contractor bid proposal (attached) from Mr. R*** to complete the work.

    May 15, 2022 I provided Mr. R*** with a 50% deposit of $2,235 to complete the work.

    May 26, 2022 Mr. R*** completed the work and I paid him the balance due of $2,235 (invoice attached).

    October 15, 2022 we had rainfall and my basement accumulated a significant amount of water. The source of the leak was along the entire line of work done by Jared of Everlast Masonry (picture attached).

    I went back and forth with Jered via text messaging and he was not willing to take responsibility for the work or even come out to look at it.

Everlast Masonry is NOT a BBB Accredited Business.

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