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Business Profile

Garbage Removal

Cheshire Disposal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Cheshire disposal missed several weeks of trash pick up starting in April. I tried to cancel service and auto-pay May 1st since we moved out of state. I haven’t been able to reach anyone in April and May. We are now in June and found they just charged me again for another months service on 6/2/2023 for another $47.00. I haven’t lived there since May 1, 2023. No one returns my calls nor the email messages. My new and current address: **** *** *** **** ****** ** *****

  • Initial Complaint

    Date:05/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have used this garbage disposal company for a while. It costs 50.00 a month to have them pick up garbage weekly from my residential area. I have never had many issues with them and usually they are always on time. It has happened a couple of times in the past- when they have not picked up at all. My weekly scheduled day for pickup is Thursday. The last time my garbage was picked up was Thursday April 20th. I have called numerous times( unable to leave a message- voice mail is full) I have messaged on the website- with no response. I have followed up on my bill with them- and I am 150.00 ahead. They have done this to many people in the community here in Swanzey NH.

  • Initial Complaint

    Date:05/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Cheshire Disposal is a locally owned residential trash collection company serving Cheshire County, NH. (from website). They solicited business when we moved to Keene, by Postcard. First Payment (by Check) was in 02/2022. Three of the last four weeks (April), they have not picked up trash & recycling with them missing at least 1 pickup in March. They are no longer answering their phone and VM service is full so you can't leave a message. No communication to indicate an interruption of service or that the company has gone out of business. My payments are current, last payment was 05/01/2023, but that has not yet cleared the bank account yet. Generally pleased with the service until March.

Cheshire Disposal is NOT a BBB Accredited Business.

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