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Business Profile

Auto Repairs

Windham Mobil Brake and Tire

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Windham Mobil Brake and Tire's headquarters and its corporate-owned locations. To view all corporate locations, see

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Windham Mobil Brake and Tire has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/07/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In May I brought my car to this mechanic to fix several issues, but the main issue was "smoke blowing out the exhaust". He preformed work that came to just shy of $3,000.
      He said that "this might take care of the smoke. If it does not fix this issue bring it back and we'll replace the turbo seals"
      The next day my car broke down.
      I had it towed back.

      From May to July, I brought my car back to him to fix the smoking issue roughly 4-5 times to fix the same issue. I asked him each time "What about the turbo seals you mentioned ?" and he dismissed it saying that we should try cheaper options first.

      It was still smoking at this point.
      I brought it to another mechanic who told me it needed a new Turbo.
      I replaced that turbo for $3,000.
      This mechanic told me "You're very luck you brought this in. If you kept driving it, it could have snaped a propeller and shot it into your engine and you'd need a whole new engine."

      The car ran good for another month then it started having power loss issues.
      Brought it back and he explained "Since you ran it for 2 months smoking the engine pushed so much oil through that it needs all new sensors and a complete overhaul. The cost is $3,600"

      Business Response

      Date: 11/14/2022

      We have reached out to *** and are currently working with him to make everybody happy. 

    Windham Mobil Brake and Tire is NOT a BBB Accredited Business.

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