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Business Profile

Wood Stoves

The Stove Shoppe, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wood Stoves.

Reviews

This profile includes reviews for The Stove Shoppe, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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The Stove Shoppe, Inc. has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Chad E

      Date: 10/28/2024

      This has been the worst experience. In early July 24 we bought a Ironstrike Montlake 300 wood burning insert with installation for 7200$. We were replacing a 20 year old insert. I wish I never set foot in the Fire House Stove Shop. **** lies. He said he could install it in 3 weeks. It took 2 months. He said he was at every instal and he never came once. He said his trucks were mobile machine shops. His people came unprepared and without even the basic tools, work gloves or a flashlight. The second crew actually ****** tools from me. They didnt even level the insert and left it an inch out from the wall. **** gave excuses of he had to go to the hospital, his high blood pressure, Covid manufacturing delays and blurred photos. The stove makes banging noises and has a flaw in the cast iron top. He wont even come look at it. His people just keep telling me that my claim has been denied because the photos are blurry. Ive sent them by phone and computer. They are not blurry. Once he has your money there is ZERO support or communication. Once in a fit of anger he hung up on me. This is just the worst. Save yourself a hassle and go elsewhere.

    The Stove Shoppe, Inc. is NOT a BBB Accredited Business.

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