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Business Profile

Mailing Services

TVO Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kim T.

    Date: 07/25/2022

    This business charged more than $200 in cash to ship a package (clothes and books) oversea. It should be delivered within a month, but they contacted us to report that the package was lost. When asked for a solution, they said they would contact their shipping company and keep us updated. It's been 2 months with multiple attempts from our side to seek a solution. All we got was that they're still waiting for an answer from their shipping company. When asked if they could provide a date or an estimated refund, etc, they told us they wouldn't know, do not rush them, they're not the one whom responsible. It's absolutely horrible and such a scam for a business to accept money from customers, and ignore them once problems arise. Whenever we try to talk to them now, they're very aggressive and unprofessional. The couple (husband and wife) who run this business like to raise their voice and blame the problems on the customers. We had our business done in their office, paid them with cash, (they even tricked us by not providing a receipt because their printer was out of ink, but we took a picture of the receipt), everything was done face to face with them, and now they're brushing it off their shoulders by saying they didn't physically deliver the package themselves so they wouldn't know. That's very irresponsible that when they get their money, the problems are on you! Avoid this business at all cost!

TVO Services LLC is NOT a BBB Accredited Business.

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