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Business Profile

Heating and Air Conditioning

Belmar Heating And Plumbing 1 Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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  • Initial Complaint

    Date:10/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    on 9/5/24 i contracted with belmar plumbing and heating to install a new water heater for the price of $3437.96 which i paid in full (as per my bill/contract/receipt) via my **** card. when i received my **** bill for the month i noticed that belmar plumbing and heating charged me 2 separate times the $3437.96 amount . on 9/16/24 i contacted their office and was told that they had to talk to the company owner,matt about this. on 9/17/24 i was able to contact the owner who told me he had not been told about this issue of being over charged . he told me he would have to talk to his finance dept. and would get back to me. since that time no one has contacted me and no one answers the phone , or responds to any of my emails. i have also filed a formal dispute with **** concerning the 2 separate payments.. on 10/15/24 i received a new **** bill that now includes 2 additional payments of $3437.96, neither of which was approved by me, to belmar plumbing and heating, which means they have received $13751.84 for a $3437.96 water heater installation. i am therefor requesting that action be taken for me to obtain a refund of $10313.88 for this over charge and for this company to stop charging me any further thank you

Belmar Heating And Plumbing 1 Inc. is NOT a BBB Accredited Business.

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