We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Financial Services

Affiliated Healthcare Management Group LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/03/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a medical bill from ***************. They went bankrupt and were subsumed by the ****************** medical complex. I didnt receive any information about my bill for like a year and then all of a sudden this random bill comes with no information attached to it from *************** which no longer exists. I called the number and I asked questions and thought- okay Ill just keep making the payments, but it felt incredibly sketchy. Especially because they never said the name of the company they were working for and for a bill pay service, they do not offer autopay. I have to give my card number each month. The red flags were going off in my head, but I kept making the payments. Last month, I called on three different occasions to make the payment. No one answered the phone and on one occasion I left a message at the new answering machine giving my information. I never received a call back, but again I just got another bill in the mail. I point blank asked the person on the phone is this a scam? Are you scamming me? They said no, but it still feels like a scam. I dont know anyone else in this situation and there is only one contact number listed on the sparse bill.

    Business Response

    Date: 12/13/2024

    Hello

    We are sorry to hear that your call was not returned. I will have a manager reach out to you on Monday December 16th.

    Affiliated Healthcare Management Group LLC (AHMG) is a duly authorized agent for service for the **************, *********, (Estate). All statements have our phone number and hours of operation listed in the bottom paragraph.

    There is no online payment portal or auto pay available due to the bankruptcy.

    If you feel more comfortable check or money order payments on amounts due can be mailed to the estate: ************************************************************************************

    Patients may also call AHMG at ************ and make a credit card or check payments over the phone.

    We strive for patient satisfaction and again are sorry that your call was not returned.

    Customer Answer

    Date: 12/13/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Regards,

    ****** *******-*****

Affiliated Healthcare Management Group LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.