Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Car Dealers

Schumacher Chevrolet Buick of Boonton

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCharlene M

    Date: 09/30/2024

    1 star
    Have no stars to give on their service department Had my car for months to fix a problem and it was never fully fixed now not under warrantee and a cost to me
  • Review fromSteve S

    Date: 10/23/2023

    1 star
    Do not trust this place. The owner **** is crooked and dishonest. I Left a deposit for a vehicle and secured my own financing. Within a few days he sold the vehicle to someone else and gave me zero warning that I was in jeopardy of losing the vehicle. I had advised them that I was traveling for my job, and would come in to finalize the deal when I got home. During that time he sold The vehicle to someone else who offered more money. The entire staff is incompetent. They also changed the price of the vehicle (raised it) after we had agreed to terms via email and text. To make matters worse, when I called to discuss this issue with the owner after it all occurred, he hung up on me Like a child would, because he didnt want to own up to the fact that he was not a man of his word. It was one of the least professional interactions I have ever had. Save yourself the hassle and deal with a reputable dealership that will keep their word and is honest. Their ****** reviews speak for themselves, the last few years they are predominantly 1 star, and their true colors definitely showed during my experience.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.