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Business Profile

Water Heater Dealers

American Solar Specialists, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Heater Dealers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/16/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive asked American Solar to please remove my number from their data base. I get 6/8 calls daily . I do not live in ** any longer . I live in a condo in ******* and solar is not allowed. The reps are very rude and hang up abruptly when asked to stop calling me. Please how does one stop these harassing calls?

  • Initial Complaint

    Date:04/10/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company used an illegal lead generator solicit my phone number. I have been on Do Not Call list since 2004. I received 10 - 20 robo calls a day for various services from companies using neighbor spoofing tactics. . I was contacted by a marketing company on 2/11/25 at 12:12 PM Identifying themselves as American Solar with a spoofed number and then transferred to *** **** ***** for consultation. America Solar has called me countless times regardless of my number being on a do not call list and requests to be taken off a list. *** **** sent me an email quote and then called again to set up and confirm. and appointment. *** **** ***** should immediately stop all usage of illegal Lead generators that use Robo-Calling tactics and publish the firms they contract for these leads.

American Solar Specialists, LLC is NOT a BBB Accredited Business.

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