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Business Profile

Travel Club

Senior Travel Service, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Senior Travel Service, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Senior Travel Service, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/15/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 05/13/23 my wife and I were passengers on a wedding bus that was retuning from Sea *************** at approximately ****hrs. We had been sitting in the front seat closet to the driver. As the bus turned onto RT 9 south which is a two lane roadway with a 45 MPH speed limit. I observed the speedometer of the bus that we were traveling 80 MPH. I told my wife who related not to say anything. The bus then exited onto the *** south and then onto RT 47 east towards ********. I then again observed the bus traveling at 80 plus MPH in a 50 MPH zone. I then asked the driver if he could slow down for the safety of the people on the bus. The driver then became extemely irate stating stop telling him how to drive and to shut the f*** up. The driver then pulled the bus over and had me and wife get off the bus and called the police. We had then just ubered cause we had been close to home. This companies driver ********** the safety of 50+ peoples lives by driving in an extremely reckless manner.

    Senior Travel Service, Inc. is NOT a BBB Accredited Business.

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