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Business Profile

Roofing Contractors

Caldwell Exteriors LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

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1

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Review Details

  • Megan K

    Date: 10/16/2023

    Caldwell Exteriors installed a roof on our house back in 2018 and since then we have had multiple leaks occur; one of which also caused damage to our 5 year old daughters ceiling. We have tried reaching out to the owner ***** multiple times to give him the opportunity to correct his work and on three separate occasions he said he would stop by to look at and fix the issues and never showed up any of those occasions. He told us our roof was under a 30 year GAF warranty; but when we had another contractor come out for a siding estimate he also looked at our roof leaks and showed us all the of the areas of the roof that were not installed properly which voids our roof warranty because the install was not done correctly. The main issue being he did not replace or install any wood sheathing or install any flashing around our chimney which caused the leak into our daughters room. When this was brought up to *****, without even coming out to check his work, told my husband the bricks of our chimney were leaking and that was the problem; that is not the case. We also found out that the company is not GAF certified even though they are providing a GAF warranty on the roof. The roof ***** and Caldwell Exteriors put on our house is less than 5 years old and now we are in a situation where we have to get and pay for a whole new roof to avoid mold in our childs bedroom, attic, and anywhere else that is leaking.

Caldwell Exteriors LLC is NOT a BBB Accredited Business.

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