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Business Profile

Internet Marketing Services

Optimum Web Marketing Consultants LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:04/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    about feb 8th 2023 i qualified for free internet due to low income and lifetime in **.i am 87 yrs old and my son got me a computor so i could shop for food etc. i got an add every week for optimun for free internet. i finally called the number on the add received by mail. the woman told me i had to pay the first month $40.00 which i did. the app. was made and internet installed. for a while i feel i was connected to ** then all of a sudden everything is connected to orangeburg,**. i can't get anything in **. if i try to order something it says pick it up in orangeburg. i have tried to get connected to ** so i can order food and parcels i get runaround. when i called the man said i have to pay for another month that they don't do aca anymore but i will be charged $15.00 but i must pay another $43.00 cause it takes a few months. he said he was calling state ***** to qualify for the $15.00 I did again pay him $43.00 it seems phony and this internet is not doing me any good. i need to have internet in **. i almost feel scammed because of my age. they tell me they can't help me with the location of my internet. did they put me in ** so a person can get a commission! i am now doing my aca application all over again because they couldn't find me in **.

Optimum Web Marketing Consultants LLC is NOT a BBB Accredited Business.

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