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Business Profile

Debt Repayment Plans

Credit Care Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Debt Repayment Plans.

Complaints

This profile includes complaints for Credit Care Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Credit Care Corporation has 2 locations, listed below.

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    • Credit Care Corporation

      811 Church Road #118 Cherry Hill, NJ 08002

    • Credit Care Corporation

      1232 E. Broadway Road Tempe, AZ 85282

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/02/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been fighting with Care Credit who have REFUSED to give me any details through my requested method of correspondence/email regarding a payment & services I am still being charged for which I DID NOT receive in the amount of $6,450.00. Claim # ******** states it was resolved 07/04/2024 & that a new card was being sent out as well, however, NO additional information since other than automated emails to make a payment. They have now sent me a certified letter. I have tried to reach out in different methods when logged in including chat & portal messages with no luck. I have tried to login again today & it states none of my information matches [11/01/2024]. I also reached out via Instagram and they would not provide information either. The office confirmed that they were able to reschedule with another patient [email chain attached] & they have not responded to my emails and I continue to get payment requests from Synchrony. I have also tried to login to obtain additional information regarding my attempted *************** will now not even allow me to login.

    • Initial Complaint

      Date:09/25/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 9/3/23, I used services from 1st ***************** in **** **. In their lobby they displayed the attached advertisement for Care Credit advertising a $50 gift card when charging $200 or more in services.It was based on this advertisement that I agreed to a line of credit with Care Credit.Only several weeks have I learned that there was an obscured expiration date on the advertisement.Care Credit did not exercise due diligence in ensuring their clients (and defacto vendors) were keeping their advertisement current.I am seeking the advertised $50.

    Credit Care Corporation is NOT a BBB Accredited Business.

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