Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Drapery Cleaners

Holly Ravine Cleaners

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drapery Cleaners.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAbby W

    Date: 09/14/2024

    1 star
    I went in to ask about a gown that had not come back in our dry cleaning, aware that the policy posted in regards to the business not being liable for missing clothing once picked up; but it had to be a simple mistake and the brand new, not cheap gown had to be there, right!? WE WILL NEVER KNOW. I asked about the missing dress, and the owner aggressively insisted that it was picked up, and not his problem. When I kindly replied that it had not been with the rest of our clothes, he slammed his hand down and started screaming at me. Unfortunately, the screaming was unintelligible, when I replied that I would just like to pay for my dry cleaning that had been dropped a few days prior because we will no longer be doing business with him, as LONG time customers - he stormed to the back of the store and just stared at me. Refusing to allow me to pay for the clothing and just leave this (absolutely filthy) establishment. ALL I WANTED TO DO WAS LEAVE, continuing to ignore me and refusing to give back the dry cleaning, my husband had to come to collect it. Is it because I am woman? Is it because I questioned a clearly stolen dress? All things we shall never know. Seriously beware.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.