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Business Profile

Siding Contractors

Alan Cherry Siding

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/25/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was the contractor of record to replace the siding on my home. They subcontracted the job out to another company. This company cause extensive damamges tgo my home. A window was cracked, hedges trampled, and extensive damamges to a new patio installed 6 months earlier. They have refused to file a claim wsith their insurance company and claim to have filed a claim with the subcontractors insurance company. The have provided false claims#'s and contact information for the contractors insurance company. Now they claim the company was sold to new princples and refuse to address the problems

  • Initial Complaint

    Date:04/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Alan Cherry Siding and Roofing company,Located in Cherryhill,** installed new Vinyl siding on our house. During this installation, worker hired by ***** Cherry damaged a medicine cabinet. I sent several email to Owner of Aln Cherry siding roffing company to replace the Medicine Cabinet. MY first email sent to **** on Feb ****** with picture of damaged Medicine cabinet. **** responded with email on Feb 21,2023 saying Dough (His ******) schedule a time to come out and take a look at it. For a week nobody came over, so I sent another email to **** on Feb 27th,2023 asking him send someone replace the cabinet. On March 6th Dough came over and evaluated Medicine cabinet. He said he has to replace the Medicine cabinet and he will order it. He will get in touch with me on status. Another email sent to **** on March 15th,2023. He said he will look into it. I like to get them replace new Medicine cabinet. I am getting run around by this company.Thank you,*************************

Alan Cherry Siding is NOT a BBB Accredited Business.

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