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Business Profile

Irrigation Repair

Bello Irrigation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Irrigation Repair.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/05/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We paid this company for a yearly contract and irrigation system maintenance and on and off services It's come to our attention that this business was is defunct and the owner did not tell anyone We are out our fees

  • Initial Complaint

    Date:07/27/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In early April 2024 I signed an annual contract with Bello Irrigation to open my irrigation system, perform a mid-season check in July, and close the system in October. I paid $239.91 to Bello, via credit card, on 4/11/24. Bello opened the system on 4/19/24, but did not show up for the previously scheduled mid-season check on 7/17/24 at 8 am. Since then I have been trying to reach Bello many times by phone, and once by email on 7/17. However, no one ever picks up the phone and the voicemail box is full so I could not leave a message. I also have not received a response to my email. On 7/26 at around 10 am, I drove to their office to speak with them face to face. However, the door was locked and all the trucks were parked in their lot. It appears that the business has shut down. While Bello did open the system, they did not perform the mid-season check on 7/17. Based on these events, I do not anticipate that they will close the system, which means I have paid for two services that I will not receive.

Bello Irrigation is NOT a BBB Accredited Business.

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