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Business Profile

General Contractor

Northstone Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/22/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to formally lodge a complaint against Northstone Construction LLC and ****** LLC, owned by Tejas P. regarding a severely delayed and mismanaged construction project at *** ********** Rd, 6th floor, Ridgefield Park, NJ 07660.

    On September 6, 2023, my business, *** ****** ***** ******* *** ****, contracted Tejas P.  to complete construction within an 80-*** period. Despite initial assurances and a signed agreement, the project remains incomplete as of January 20, 2025, far exceeding the agreed-upon timeline.

    Sincerely,
    **** ***** *******
    ***-***-****
    **********************@gmail.com
    Mr. P. and his companies have failed to meet deadlines, communicate effectively, and deliver on contractual obligations. These failures have caused total financial losses exceeding $6 million, including costs related to rent, lost billing opportunities, storage, transportation, and overstaffing due to the project delay.

    Specifically, the delay has resulted in substantial additional staffing costs, including administrative support, social work assistants, activity staff, consultants, drivers, and kitchen workers. These expenses have placed a significant financial burden on our operations and have severely impacted our ability to transition to the *** facility as planned.

    Despite numerous attempts to address these issues directly with Mr. P. meaningful progress has not been made. His inability to complete the project as agreed upon has caused irreparable harm to my business, severely affecting operations and client services.

    I respectfully request that the BBB review this matter and take appropriate action to address the unprofessional conduct of Northstone Construction LLC and ****** LLC. Additionally, I seek guidance on next steps to ensure accountability and prevent similar experiences for others.

    Thank you for your attention to this urgent matter.

    Sincerely,
    **** ***** *******
    *** ****** ***** ******* *** ****
    President/CEO

Northstone Construction is NOT a BBB Accredited Business.

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