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Business Profile

Moving Companies

Express Haulers LLC

This business is NOT BBB Accredited.

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1

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Review Details

  • Callixta M.

    Date: 10/30/2024

    I recently had a terrible experience with Express Haulers Moving. Despite informing them upfront about the uncertainty of my move-out date, they forfeited my deposit when I needed to reschedule just three days before the move. Their policy doesn't explicitly state this, and they refused to refund my deposit despite my transparency.The customer service was equally disappointing. The manager was frequently unavailable for direct communication, and responses were relayed through an assistant. When my realtor reached out, they offered her a 10% commission instead of addressing my concerns.I've since chosen a different moving company, but Express Haulers has already profited over $200 without providing any service. This is an unacceptable business practice.Please be cautious when considering Express Haulers. Their lack of transparency and customer-centric approach is truly disappointing.

Express Haulers LLC is NOT a BBB Accredited Business.

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