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Business Profile

Optometrist

East Orange Eye Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optometrist.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Terri T.

    Date: 04/09/2024

    Called to receive my prescription over the phone as it is required by law to provide if a client request. I was told by first representative rudely they are busy and will not be able to assist. This prompted me to ask for a manager. I politely apologized for the inconvenience let them know I moved away from the area and have an eye glass exam the same day and would like to know my prescription. ***** the manager laughed at me and asked why would I call an hour before my appointment and told me she cant help me. I reminded her of the law and let her know I would be leaving a ****** review. She told me the proper spelling of her name to make sure it was right in the review and hung up on me. I am baffled & appalled at the treatment this establishment can give a paying customer

  • Haneefah S

    Date: 02/23/2024

    The owner **** was very rude, aggressive, and disrespectful towards both myself and my mother. I asked him about the lack of selections for eyewear for adults and he responded in such a harsh manner. Not only did he speak with profanity, he continuously spoke to both of us in a very defensive and aggressive tone in front of his employees and another patient. In addition, he demanded that I take my mother and myself to another doctor ****** because of me expressing that the eyewear we were shown was small enough to fit children. I have been going to this eye dr for the past 10 years because the doctor himself is good but the owner always applied this negative energy when speaking with patients. The entire experience with **** was devastating and I believe both myself and mother should receive a proper apology. Before leaving the ******, I asked the employee did I say anything wrong to her or **** and she agreed that I didnt. So I dont know why someone would get so angry because a patient asking a question. I hope no one will experience what I have experienced today.

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