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Business Profile

Entertainment

Bubble Planet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Entertainment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/22/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my children to bubble planet in American dream and they had a great time but I was very distressed to find out that their advertising is misleading. They advertise that ordering tickets online through their third party website called fever makes it cheaper and gives you a guaranteed slot...my tickets were not only not cheaper, I also paid a lot of money in extra booking fees which made my tickets so much more expensive . When I tried reaching out to bubble planet theere is no one to speak to or contact and you can only reach out to fever which was of no help at all to me.i hope you can help me rectify this matter.

Bubble Planet is NOT a BBB Accredited Business.

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