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Business Profile

Vitamins and Supplements

DSE Health Care Solutions, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

This profile includes complaints for DSE Health Care Solutions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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DSE Health Care Solutions, LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/27/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company keeps calling me about ******** and I tell them I don't receive ******** and then they hang up on me and the ones that let me finish saying put me on your do not disturb list and then they hang up! This company calls me every single day three to five times a day I block the number but they just call with a different number. I just want them to quiet calling me!!

    • Initial Complaint

      Date:02/23/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased some urine zinc prostate plus pills in a store pharmacy. It has a 60-day, 100% satisfaction guarantee. I took the pills as recommended. The product didn't work to my satisfaction. When I called them today, they gave me a case number of ******. They were asking for a picture of the box. I gave them all the information from the box.

    • Initial Complaint

      Date:02/21/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have asked this company to take me off their list over ***************************** calling. They call between 10 and 20 times a day. They harass me.

    • Initial Complaint

      Date:08/22/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im being charged on my bank account for ***** a month, and I dont know why. The telephone number related to withdrawal is ***********. When I call they are trying to sell me things such as up $medicare, direct tv, giving me freemoney, a home health monitor necklace ECT. When I ask for billing they either hang up on me or transfer me to another company , directory assistance. I have NOT had any success contacting billing, and want to speak to someone to get this off my account. A few numbers they told me to call were:*********** which they identify as Health Care Solutions.*********** ********** Or they transfer me to another department. Im frustrated and want to know how to cancel this auto withdraw. Or at least i deserve to know what its for. Each call I made today, when I would ask about billing, they would hang up on me! Thank you

      Business Response

      Date: 09/14/2022

      Good morning April,

       

      DSE Healthcare Solutions LLC received a letter referencing complaint ID ******** filed with Better Business Bureau. We have tried to contact the customer, *********************************** by phone, *************, and via email ********************** (see below) but have not heard back from her.

       

      DSE Healthcare Solutions LLC would like to assist to resolve the issue, however, we do not show  *********************************** as one of our customers.  The contact phone numbers provided by her in the complaint letter do not belong to DSE Healthcare Solutions LLC. We have made calls to the *************************** attempt to help her resolve the issue, but we were unable to speak with representatives and only received prerecorded promotional messages.

       

      In the customers statement ****************** refers to Healthcare Solutions, we are, DSE Healthcare Solutions LLC, we would like to assist ****************** further to help resolve the issue.

       

      Please assist in resolving this complaint,  we have not received a response from ****************** and we do not show her as DSE Healthcare Solutions LLC customer.

       

      Thank you,

       

      Edyta

      DSE Healthcare Solutions, LLC

    DSE Health Care Solutions, LLC is NOT a BBB Accredited Business.

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