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Business Profile

Insurance Agent

Angie's Enterprises Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Agent.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/09/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contracted with **** for a cleaning service. Several people contacted me for the job and I accepted one. I was in contact with her up until the time of the cleaning. The day of the cleaning, another contractor contacted me saying she took the job. I never spoke to her, only to the person I accepted. The cleaning job was for April 8, at 12:00. My contact showed up and did the job very well. I called **** to tell about the woman I knew nothing about and the customer service person kept saying the same thing over and over until I told her she was not listening to me. I did not contract with the person she said, I did with the one who called me (an independent of ****). She kept arguing with me and said she would schedule another date, when I said no, I do not want another date, I have someone here doing the job. The ref. # is ********. I cancelled the 2nd job, but **** charged me anyway, $223 and change. In the meantime, I had to pay the independent contractor who did the job. I just want the refund done as I never agreed to their 2nd contractor.

  • Initial Complaint

    Date:09/27/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a dangerous situation with my electric breaker box, and needed it replaced, as it was arcing, and I was afraid of it causing a fire. I contacted many electricians who were too busy to come, so I panicked and contacted Angies services with my cell phone. I DID set up an appt, but then a contractor from a previous call I made did the replacement of my panel. Being as I had NO power, and my cell phone charger was frayed and I couldn't call to cancel my appt with *****, not to mention I had to stay at a hotel for the night, I was VERY distraught and nervous, when the next day came I had to go home to meet with my contractor. NOT AN ***** CONTRACTOR !!! MINE ! ..anyway, I had to check my account to see my balance with the hotel room fee taken out, and I saw that ***** had dipped into my bank account, ( I THOUGHT they were all I HAD at the time I gave them my info).. they just TOOK ****** right OUT of my account !! NO services rendered at all, no mention of any specific estimate, NOTHING !! I even had to change my card at the bank because they told me when I complained about ***** that the charge would be RECURRING even, if I didn't ! Needless to say I want my MONEY back !!! I contacted them, got a call from *****, when I went to listen to the message it said '**********' and that was it , the connection stopped (??), but otherwise I have not heard anything. PLEASE look into this, this is a LOT of money for me !!!! ..especially now that I have to pay MY electrical contractor a LOT still. It's JUST such an OUTRAGE !

Angie's Enterprises Inc is NOT a BBB Accredited Business.

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