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Business Profile

Construction

N&G Cenolli Construction, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/23/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Wanted skylights resealed, due to leak. Called for estimate. He said, a new roof was needed. I wanted to get more estimates. He pressured me, told me get my check book to see how much I could give for deposit. He would not leave. The job was done. 2 days later, same leak. I called very upset. He did not remove old shingles as he said, he went over . The outside facing driveway, shingles were lifted. There were 2 black spots on roof. He came back, removed spots , nailed down shingles and said he fixed the leak. Here it is Nov. 22 and it is leaking again, same spot. I called, said he was coming over. Instead he called. I told him it was leaking, I was very upset. I had paid him$3500, because he said this would fix the problem. He laughed and said, he didnt know why I was so upset, it was a repair, he was in business for 36 hrs., the skylights were old. Everything, but how and why this is continuing. I am at a loss. I am a single woman , that is a great deal of money to me for a job that is no good. I will have to call for someone to come and refix what I already paid to have done. I do not trust him to really fix it . He told me , when he came for the estimate, I needed to hurry and get it done. It was suppose to rain in the next few days. Which it did, that is when it leaked the first time.

N&G Cenolli Construction, LLC is NOT a BBB Accredited Business.

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