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Business Profile

Gymnasium

Achieve 24 Fitness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gymnasium.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/10/2023

    Type:Service or Repair Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Canceled my membership with this gym in 2014, paid out the contract. After this I thought it was done, apparently they reopen the contract in 2015 and have placed it in collections. This seems to be a common practice with this facility. When I try to reach out to find out to them, they are no longer in business. Now have some collections agency calling who seem to be part of the scam as well.
  • Initial Complaint

    Date:04/28/2023

    Type:Service or Repair Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to achieve 24 about 2 years ago during Covid for about a weeks, the following week I tried to go back & the went out of business so they migrated I heard but they have been removing funds & trying to take my credit ever since, they sent it over to a credit company now so it would be taken from my credit when I get a credit card so they have been calling me for a year but I didnt know who it was so I never answered, now I called today & she told me I owe achieve 24 700$ ??? So I called achieve on from the phone number on the internet that they provide & it was a whole other gym, they told me after achieve sent out of business they went away completely there is no more achieve 24 in the us but they had plenty of clients coming to them about money that theyve owed after they shut down I honestly dont have any business with achieve I just want them to stop trying to make my life a mess I just turned 20 years old I dont have a credit card as yet & its not what I need on my file right now especially from a gym thats trying to scam for my money please I hope you can find a way to help me, I will Leave a phone number of the place thats been calling to collect my debts

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