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Business Profile

Social Security Services

GAR Disability Advocates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Social Security Services.

Complaints

This profile includes complaints for GAR Disability Advocates's headquarters and its corporate-owned locations. To view all corporate locations, see

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GAR Disability Advocates has 5 locations, listed below.

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    Customer Complaints Summary

    • 32 total complaints in the last 3 years.
    • 12 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/11/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      1/27/25, Inquiry re: representation for new disability claim; short questionnaire received
      1/28/25, GAR accepted the case
      2/6/25, Submitted a second, much longer questionnaire. Signed and submitted waivers to access medical records
      - For the next four months, I operated under the assumption my case manager was my attorney, and I was never corrected. The only formal doc received was from SSA clearly stating that, without GAR submitting a complete application, my case would not be looked at. This is contrary to what GAR said, claiming that the holdup was due only to the judge's demanding schedule -- that we were "just waiting on a date." This was an absolute lie.
      - I have been misrepresented, lied to, yelled at, hung up on. My concerns fell on deaf ears. It was clear the firm did not read my file, did not safeguard HIPA documents, failed to recognize my financial hardship or the fact that I was facing imminent displacement by eviction. There are pillars of principles and standards that create a framework for ethical and professional responsibility. GAR has failed on all fronts
      - 5/28/25, Terminated my legal relationship with GAR and requested 1) return of my file and all documents contained therein 2) that they acknowledge in writing that any fees incurred now in the future would be waived so that I could seek counsel. This is something difficult to achieve because, if awarded, the second attorney would have to share a percentage of the payout to the first, GAR. To date, I have received no communication, no file, and no affirmation.
      - I hope that the weight of the BBB will encourage them to comply, or I will proceed with legal action for incompetence, representing an attorney when not licensed to practice, HIPA violations, and anything else I can prove. Even the placement of the BBB logo on their website suggest accreditation

      **Best contact for me is my email**

    • Initial Complaint

      Date:06/04/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contacted *** in 2023 for a disability claim. I thought GAR was *** sending correspondence and filled out and signed their online forms. Since I signed the paperwork, I let it go ahead and process and they took 25% of my claim when it was approved. They did absolutely nothing that I couldn't have done myself. I did not need them and feel they took advantage of me by making me think it was *** asking follow up questions. I sent them a certified letter saying to stop representing me and am still getting letters from them about ******** and ****. They show as my representative on my *** account. I just want them to stop representing me and tell *** they are not longer my representative.

    • Initial Complaint

      Date:12/23/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I believe have been scammed by GAR & feel like my personal information is at risk, including my name, address and social security number. Please advise. I'm so worried now & already experiencing financial trauma, loss of job. I have reached out to tell them I do not feel comfortable moving forward & to please disregard my signatures & all of my information. Please advise. This makes me so upset.

    • Initial Complaint

      Date:12/13/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My husband filed for **** and this firm STOLE $2500 of our settlement money. We NEVER USED THEM, we NEVER SPOKE TO THEM, THEY ARE NOT OUR ATTNY. They are trolls stealing money from the disabled. The SS office issued them the money the week of 12/9/24. They contacted the SS office and told them they were our attny so they could receive "free" money. DISGRACEFUL!!!!

    • Initial Complaint

      Date:11/27/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I put in an application with a 3rd party law office to file a disability claim. I just completed the document and I asked that they void the document but was told they cannot because I esigned the document. I thought I should be able to void it within a 1 day time frame.

    • Initial Complaint

      Date:11/20/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We have a situation of bait and switch which occurred on 11/5/2024. My husband was applying for Social Security Disability. After submitting on the SSD website, we received what we thought was a follow up call. Unfortunately, he signed a Fee Agreement with GAR Disability Advocates, LLC. No money has been exchanged but if he receives disability we have to pay a fee. We were lead to believe it was Social Security reps. We did not stop and read. We were being pushed through the document.

    • Initial Complaint

      Date:10/30/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I sought a attorney for social security , they contacted me back and took case then did not want to do the work and now wants me to pay for misrepresenting me and my case. They got info they have from me because they did not know what was going on . Now they dropped me as client and want paid for doing nothing. This company needs resolved and sued in a class action that I'm willin ggv to join in about this company.

    • Initial Complaint

      Date:09/04/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I filed for disability online and this company called me back, stating they was from the ****************************** and asked me numerous questions. i thought they was legit. I was wrong and have emailed this company stating I do not wish to be represented by them. The real social security admin contacted me and all the questions that was asked of me by **** was turned in to social security as all wrong. Ive tried numerous times to contact this company by phone but im always transferred to a number that is just voicemail. Please remove me from your service, I do NOT want your comapany representing me.Regards

    • Initial Complaint

      Date:08/30/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company GAR DISABILITY ADVOCATES are scamming people out of 25% of any settlement that is possibly due to you. On June 17th, 2024 I filled for disability online. A couple days later a lady ***** with GAR DISABILITY ADVOCATES called and said she was with SOCIAL SECURITY DISABILITY AND started asking questions. I answered her questions and then she said I needed to sign some documents in order to get my case started, so I did so. With in a week I had the real person for social security disability call and I was telling her what had happened. She said this happens more than you know. So I answered all of her questions to get my case started. I immediately pulled up what I had signed and was very upset and mislead by GAR DISABILITY ADVOCATES. SO I EMAILED *****, **** and Mr. ***** to ask for a withdrawal, fee waiveras well. It took forever and numerous phone calls for them to call back. They were very quick to send the withdrawal letter to SSD . AT THE PRESENT TIME ***************************** refuses to give me the waiver of payment to GAR. IT'S OBVIOUSLY NOT TO HELP ANYONE BUT TO TAKE COMPLETE ADVANTAGE OF AS MANY PEOPLE AS POSSIBLE AND SCAM THEM OUT OF 25 % OF ANY BCAK PAY THEY'RE ENTITLED TO. I FEEL SOMETHING AND SOMEONE NEEDS STAND UP FOR PEOPLE LIKE MYSELF IN ORDER TO STOP THIS NONSENSE. THIS COMPANY IS A COMPLETE SCAM. IM ALSO CONTACTING THE CONSUMER PROTECTION GROUP. THANK YOU, *******************

    • Initial Complaint

      Date:08/09/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was using this company as my advocate as I was going for Social Security Disability. My case is still not resolved or won and I received a phone they can no longer represent me because I'm working, but it's not even full time. So they just dropped me & the ball after 2 years & 1 month of me using them and I would like more of an explanation or them to finish what was started, like helping me win my disability case. If they weren't gonna help me cause I'm working they should have said so up front, instead I feel they were deceptive since I'm getting closer to a hearing or at least was til this now I'll have to start all over with a different advocate/ firm.

    GAR Disability Advocates is NOT a BBB Accredited Business.

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