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Business Profile

Auto Repairs

Autoclinicrepairtech.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/28/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    "I agreed to a $3,000 repair on behalf of the ***** dealership, while their estimate was $5,000. I was referred to this mechanic by a ***** sales representative to lower the cost. My insurance authorized me to use the payout as I see fit. Now, I am asking the mechanic to return my car, but he is demanding the full amount that the insurance paid me. I did not authorize him to replace the wheelsI specifically approved repairs instead of replacements. I also authorized him to install a used headlight from a junkyard to keep costs low and to offset the depreciation of my car.I sent him a link to buy the headlight, which he requested, and he promised to complete the repairs in 10 days. However, he has been holding my car for over a month now. Since my car is used for business, I am losing $500 to $700 per day. I need help to get my car released. He is withholding my vehicle and demanding the full insurance payout. Additionally, he is threatening to sue me for insurance fraud, even though the insurance appraisal did not related to him.i asked insurance this all situtation. insurance confirm. it your money use it what every you want.

    Business Response

    Date: 06/02/2025

    MR ***** BROGTH  HIS  CAR TO MY SHOP FOR BODY SHOP REPAIRS DUE TO A CAR ACCIDENT THRU THE STATE FARM  INSURANCE...  THE AGREEDMENT WAS THAT I WAS GOING TO GIVE HIM $******* OUT OF THE REPAIR  BECOUSE HE SAID SOMETHING ABOUT DEPRECIATION OF HIS CAR FOR BEING INTO A CAR ACCIDENT .   BY THE WAY HE HAS A 2024 ***** T350 ADJUSTER CAME TO THE SHOP AND HE DID THE ESTIMATE FOR $13,340.48, THE DAMAGE OF THE CAR WAS THE FOLLOWING: HOOD, HEADLIGHT , FENDER , RIGTH FRONT DOOR , RIGTH REAR DOOR , QUATER PANEL , FENDER MOULDINGS , BRACKETS , 2 RIMS , FOG LIGTH COVER. , THE TOTAL OF PARTS WITHOUT LABOR AND PAINT WAS $6.285.85 I FINISHED THE *** AND THE CAR WAS BEUTIFULL, USUALLY THE INSURANCE COMPANY ALWAYS SENT PAYMENT TO THE SHOP THAT WAY WE CAN BUY THE PARTS NEED IT , BUT MR ***** CALL THE INSURANCE AND REQUEST THE PAYMENT OF THE REPAIR TO SEND IT TO HIS BANK ACCOUNT , BECOUSE HE KNEW WHAT HE WAS GOING TO DO .. HE CAME TO PICK UP THE CAR AND HE  WAS GOING TO GIVE ME ONLY $3000.00 FOR A FULL REPAIR OF HIS VEHICLE , I WAS NOT AGREED AND I TOLD HIM YOU ARE SUPPOSTED TO PAY ME $11.000.00 OTHERWISE I WILL NOT REALESED THE CAR , HE LEFT , TWO DAYS AFTER HE CAME WITH THE POLICE TO PICK UP HIS CAR , I EXPLAIN EVERYTHING TO THE OFFICERS , POLICE SAYS THIS GUY MUST BE OUT OF HIS MIND , I COMPLETED MY WORK FIXING HIS CAR AND WILLING TO GIVE HIM $*******... 5 DAYS PAST I TOLD HIM.. IF YOU DONT PICK UP YOUR CAR AND GIVE ME MY MONEY I WILL START CHARGING YOU STORAGE , AND HE SAIDS NO , PLEASE DONT DO THAT... HE CAME TO PICK UP THE CAR HE PAID ME $ ******* IN ZELLE AND HE GIVE ME $ ******* IN A PERSONAL CHECK .. SO HE PAID ME $******* IN TOTAL AND HE KEPT $3840.00 NOW THE PROBLEM THAT I HAVE IS THAT  I DEPOSITED  THE CHECK AND ITS BEEN 7 DAYS AND THE CHECK IS NOT CLEAR ..  THE TOTAL OF THE DAYS FOR THE REPAIR WAS 18 DAYS , NOT OVER A MONTH LIKE HE SAID , HE TRIED TO PLAY ME AND HE IS NOT A TRUSTFULL PERSON TRY TO TAKE ADVANTAGE OF THE SITUATION.

Autoclinicrepairtech.com is NOT a BBB Accredited Business.

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