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Business Profile

Games

Salon Media LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/04/2024

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    on 8/24/2024 a charge showed up on a credit card for Games of Wit with a telephone number of ************ which connects to some company cannot understand the name of the company, then directs you to call ************** which belongs to ********* services. They say they are a billing service. they give a third number of ***********. There is a message only toting long wait times and leave a message but no option to leave a message. the call just disconnects. I don't know who any of these business are. We are in ******* the charge is from **********. I want this charge removed or for someone to call me at ************** and explain what this charge is.. I feel this is a scam charge and this should be investigated.
  • Initial Complaint

    Date:08/26/2024

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On ******* gamesofwit.com charged my credit card $45. I never bought anything nor heard of them before. I have submitted a ticket 3x already with no response.
  • Initial Complaint

    Date:08/15/2024

    Type:Billing Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 08/09/2024 my bank account was charged 46 dollars for a Gamesofwit that I did not order. There is no email to get in touch with them. I called the phone number but a voicemail said all lines are tied up and yo leave name, email and what my message is and they will get back in touch with me. This is 8/13/2024 and still no answer.I am 70 years old on a fixed income so I can't afford yo lose this money.

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