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Business Profile

Auto Body Repair and Painting

Criger Service Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Sasha S

    Date: 02/12/2024

    TERRIBLE company!!! They contract with ******** **** so when I called MB for a tow, they dispatched criger and said 60 mins - 1.5 hours later, I call MB to get an update and they say sorry sir, our system shows they are on site at your location, I run downstairs and obviously no tow truck - I call MB back and say, your system is wrong, no one is here - they call criger and get some BS - eventually after 2 hours, I say just give me the service provider number and Ill call them directly - I call criger and he immediately apologizes and says the truck is in a town 5 miles away and will be there in ***** mins - sure no problem - one hour later and now three hours into this ordeal, I call MB and they say again sir the system says the provider is on site I explain that no one is here and criger is gaming the system to make it look like they got here in a reasonable time so MB doesnt scold them and take away the contract - I then call criger and tell them to update there system and stop lying and saying they are on site - I get the normal story that the drivers mom had a medical emergency, blah blah - I dont even care that it took so long and they couldnt make it, but dont scam MB and me, tell the truth that your short on trucks or whatever so I can get someone else to come - as I tell criger to cancel the service, magically the driver gets here 5 minutes later - super unfortunate bc the driver and dispatcher seemed like nice guys but the owner must instruct them on how to game the system to make it look like they arrive in reasonable time - do yourself a favor and ask your roadside what provider they are dispatching and if they say criger then explain that you want someone else

Criger Service Inc. is NOT a BBB Accredited Business.

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