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Business Profile

Newspaper

Hunterdon Observer Newspaper

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/20/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been receiving weekly delivery of the Hunterdon observer newspaper which I never subscribed to. I have been emailing/calling almost weekly since since March 2023 (its oct 2023) and every time Im told that Im off their list and delivery will stop. It has not. They will not let me speak to a supervisor nor get in direct contact with the local delivery person. I am at a loss of how to get this nonsense to stop.

  • Initial Complaint

    Date:11/10/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying several times over multiple years (7 times already this year) to work with the ********************** to stop delivery of this unwanted free local paper. Always get a prompt your problem is solved reply but the deliveries keep on coming. Does anyone working at **.com or the Hunterdon Observer know how to permanently resolve this issue?Better yet, put the Observer online and let those folk(s) that want it sign up via email. Has to save $$ ob publishing, distribution, delivery costs and eliminates all of the customer care /******************** complaints about delivery problems.

  • Initial Complaint

    Date:07/29/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep getting this new paper I have not signed up for. ********** in all areas of my front lawn and its ridiculous as the phone number is disconnected. This is unwanted and a wasteful.

Hunterdon Observer Newspaper is NOT a BBB Accredited Business.

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