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Business Profile

Life Coach

Enlightment By Ashley

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Life Coach.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/12/2024

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business owner is deceiving and extorting customers for money for her services by making egregious threats and claims against the life of the customer and their loves ones.

    During my first interaction with the business owner over the phone, Ashley claimed that she sources all natural materials from licensed vendors and that everything she uses from oils, sprays, incense, candles, and crystals are made by hand herself. When confronted by police in ******** *****, Ashley confessed she buys her materials from ******, Walmart, and ****** *******.

    I was made to believe that she sources her crystals from a licensed mineralogist that come with receipts/letters of authenticity and that she shapes the crystals herself. Ashely never provided the receipts she promised, and when asked she refused.

    Business owner is lying and extorting people for money by making egregious claims and threats against their lives and the lives of their loved ones, and is dishonest to customers about making her own materials.

    On several occasions when I asked for a receipt I was refused a receipt or invoice business owner. She would verbally agree to send me one and would not follow up.

    When I first learned of Ashely’s deceptive business practices, I attempted to reach out to her to return my money for all services after my initial phone reading to be returned to me. Ashley refused on the premise that I was in breach of our “contract agreement,” and threatened me by stating she will be charging me $10,000 more on top what I have already given her if I do not agree to accepting a partial refund and signing a “release form.” I believe that this response is unfair because of her abusive and fraudulent business practices. If

    Police of ******** ***** New Jersey have been notified of this business owners fraud and abuse.

Enlightment By Ashley is NOT a BBB Accredited Business.

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