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EagleSaver.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/10/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sold DVDs to them. I received a check , deposited check and the check was returned on my account. I have tried to call them and they are not accepting calls at this time.

  • Initial Complaint

    Date:01/11/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order #******* for a promised payment from *********** for $73.60. I sent Blu rays and DVDs to *********** for them to purchase from me. They agreed to pay $73.60 for the media. They confirmed via email that they received the media and were sending payment to me via PayPal as agreed upon. I did not receive the payment. I discovered the payment was sent to a wrong email address. It appeared to just be a typo when entering the address. I have tried now for over 2 weeks to contact *********** via both phone and email. The phone has never been picked up even though I call during the business hours stated when called. I have left multiple messages and have not received a call back. My emails have also not been replied to. They still owe me $73.60 as they have retained the ******* have sent them. My phone number is ************, my email is ************************ which is also my Pay Pal address for payment.

  • Initial Complaint

    Date:11/16/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is in regards to ********** order #******* placed on November 3, 2023. They offered to purchase three items from me - one package set of DVDs for a TV series, plus two separate DVDs for movies. The total item they offered for these items was $22.14. All items were in like-new condition and were official studio release DVDs, pressed discs, NOT home-made. On November 7 they sent me an email saying they were rejecting the entire order due to "not authentic copies." As stated, all the DVDs WERE **************** releases, pressed discs and authentic in like-new condition. ********** claimed they would send the items back to me if I wanted -- I said YES. Two weeks later, nothing - and when I asked the other day what the status was or if they could send me a tracking number for the return of my property which they reneged on buying, they just ignored my message.

  • Initial Complaint

    Date:04/14/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ********** purchased items from me, for resale, via their site on 3/22/23. I was given a confirmation email confirming I would receive $22 once my package was received and confirmed.Package was mailed next day, then received and signed for on 3/27/23. I have had no contact or payment from them since (now mid April).All calls went to voicemail without callback and emails were never responded to.I would like either my payment or my items back, and for others to know that ********** is a scam that should be avoided.

EagleSaver.com is NOT a BBB Accredited Business.

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