Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Direct Primary Care

Ennoble Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Direct Primary Care.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLUCINDA B

    Date: 06/09/2025

    1 star
    NO FOLLOW THROUGH, HARD TO GET HELP. I WAS MISLEAD AND OUTRIGHT LIED TO REGARDING MY REQUEST FOR MY ANNUAL WELLNESS VISIT . ******* ******* SAID SHE DOESN'T PERFORM THEM UNTIL SHE'S NOTIFIED BY MY HEALTH CARE PROVIDER . I'VE BEEN USING UHC 2001 TO 2025. I'VE NEVER HEARD OF THIS. I INQUIRED WITH *** AND THEY SAID TO FIND ANOTHER DOCTOR, IT'S A STANDARD IN THE INDUSTRY . IMPOSSIBLE TO GET RETURN CALLS FOR REFILLS, CONCERNS, MAJOR AND STRESSED URGENCY. 11 CALLS AND STILL WAITING. TRYING ANOTHER PERSON WITHIN ENNOBLE FOR MY PRIMARY. ALSO, I JUST RECEIVED A WRITTEN REPORT COVERING MY HEALTH PER ******* AND SOME THINGS WERE NEVER MENTIONED OR DISCUSSED WITH ME AT EITHER VISIT. NO TESTS WERE DONE EITHER SO HOW CAN SHE REPORT ISSUES REQUIRING LAB WORK OR OTHER TESTS?
  • Review fromSteven H

    Date: 03/04/2025

    1 star
    Make sure you call to cancel services. Still getting bills 2 years after we wrote to the nurse and in the patient portal that we dont need their services. Most recent bill is for critical care (which is a review of files and doesnt require a home visit!). Good luck getting an appt without talking to a rude person also no one will ever call back.
  • Review fromMatthew L

    Date: 01/06/2025

    1 star
    If I could give zero stars I would. My mother is homebound and ennoble care was put in charge of her care. Their website claims they have the highest quality care, prioritize the patient, responsive 24/7 and ensure all needs are taken care of. This is absolutely untrue. They are horrible. Since September 2024 the ** in charge of my mother takes days, even weeks to call back - every single time. Due to the lack of responsiveness, every issue has become urgent or required emergency room intervention. Prescriptions are allowed to run out and despite REPEATED calls and emails, a return call is never received. I am currently waiting for a call back for 9 days. I have called and emailed for 9 days straight leaving messages and asking for needed prescriptions. No one has called back or sent the scripts in. This is not only completely unnacceptable, it is dangerous to the patient.
  • Review fromfred s

    Date: 04/29/2024

    1 star
    TERRIBLE SERVICE- DO NOT USE Started with them 3 weeks ago. Seven days ago, I needed a prescription filled. I called every day for my nurse practitioner to call back; she Never did. Her cover practitioner never called back.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.