Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/26/2023

  Type:Service or Repair Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Approx. **** 2022 The owner of the company identified himself as Rock I hired him to do deferent jobs for me. When he did the first job at ************ I was going to cut him the first check I requested the Tax Id. No. from him and he said he would get that information for me. a few weeks went by and he started the lower level at ***********************************. I then pulled him from that job because my original contractor came back from vacation. I had Rock do other work for me, He did the side walk at the ************ location , I did not like the work he did on the side walk so I told him I did not want him to do the front since it was not professional looking. never the less I paid him by check and again asked for the tax Id. No. He never got back to me . Around January when I was getting all my paperwork ready for my accountant I reached out to him again and reminded him of the Tax Inf. that i needed. He them gave me a number that I gave my accountant , now i receive a letter from the *** informing us that the number provided was incorrect. I text and called Mr. **** with no answer in the beginning, I tried calling him from a deferent Number today 10/24/23 and this time he did pick up the phone , I asked him if he got my many messages and his response was that he didn't finish the job so I can't claim the payment. I explained that I could claim for every ***** that we paid him for work done and of course I would only claim for the checks that I have proof that he cashed. He said he was not going to give me the number and that I had to give him a **** , I told him I did give him a **** based on the wrong Tax Id that he had given me. but it did not get me nowhere with him so I did tell him I would report this to the better business bureau and he told me to do what ever i wanted. It is my understanding that I am not only person to whom he has done this I know of someone else that he did bad work and refuses to comply with as well.