Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Lanzo Plumbing & Sewer, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJaiquetta S

    Date: 06/29/2024

    1 star
    Lanzo, plumbing and sewer contractors of Hackensack ********** have inconsistent business. They came to my home shut off my water and told me that I would be contacted in reference to getting a new water tank. No one called me. No one contacted me not even through my insurance because they (*****) never submitted the ticket, I drove out to ********** from my home and although it says that they are a 24 hour service, the office is closed. I also called the phone Number. I called three times and there was no answer. Also text the plumber who came out to my home and there was no response from him, but the message said that it was delivered. At the current time, I have a family of six in My Home and have not received any information from Lanzo except that I would have an out of pocket expense. It is Saturday. They turned off my water Friday and it looks as though they wont be open tomorrow because they are not open on weekends. That means that I have to uproot my family and find a place for us to stay because the water is not working due to the plumber turning it off yesterday , ensuing that we would have someone come out. Horrible service!
  • Review fromJoanne H

    Date: 04/19/2024

    1 star
    Horrible. They came to my house to unclog a pipe. The tip of the snake broke in the pipe. They had to break the kitchen ceiling , then proceeded to drill and broke my bathroom floor tiles. Claim they won t fix it. They are a disgrace. The people are rude and incompetent. Homeserve who sent them are no better
  • Review fromAnna K

    Date: 09/28/2023

    1 star
    HORRIBLE EXPERIENCE. PFFICE WAS RUDE, TECHNICIAN WAS INDIFFERENT AND INCOMPETENT. Fortunately, Homeserve agreed to send a second company (**********) who came promptly and was able to identify and fix the problem.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.