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Business Profile

Building Restoration

Paul Davis Restoration of Southern New Jersey

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/06/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******** hired Paul Davis to restore my home and they sent the worst project manager here to do my restoration after a fire I had in June of 2024. It took them about 3 to 4 months to START the project. Then when they get here their contractor causes more damage to the basement. He tried to open a valve and broke it off and flooded the kitchen and the basement ceiling and floor. The contractor was not a citizen he had to leave early for the first MONTH of the project to handle immigration issues. He even had a beer or two while working on the job. Kevin F****** the project manager was a complete failure. He barely answered his phone he barely called back. He let the contractor install new cabinetry on top of of foundation full of mice holes. We got mice due to the contractor leaving the back door off the house for about 5 months during the duration of the project We had NO BACK DOOR which gave mice the leeway to come right on in. Now we have a infestation and a exterminator wants $255 per mice hole to fill. The contractor told us he saw the mice holes and filled them. But he lied. The exterminator took pictures. We’ve had about 100 mice in this house since the fire. Kevin even lied and said he would come back after the exterminator comes and fill whatever holes they find. Kevin doesn't even answer his phone anymore. Paul Davis hires illegals and irresponsibles to work for him. They do poor work and are the epitome of unprofessional. I wouldn't recommend them to build a bird house let aline restore a house for humans. Kevin F****** is the WORST PROJECT MANAGER alive he needs to be unemployed. And Rob the immigrant needs a lot more professionalism and he needs to learn how to properly fix things. Paul Davis needs to come and fill these holes or pay to have them filled! I cant afford it!

Paul Davis Restoration of Southern New Jersey is NOT a BBB Accredited Business.

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