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Business Profile

Landscape Contractors

Central Jersey Landscaping & Lawn Maintenance
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BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/18/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Wednesday August 23, 2023, Central Jersey Landscaping and Lawn Maintenance was cutting our lawn as per our agreement. At approximately 12:55pm during the cutting of the lawn, a stone was launched by their equipment and it struck the rear door window on the right side of our 2020 Lexus ES350 and broke the window. They were notified immediately of the damage and mailed a letter on August 31, 2023 which they acknowledged with a phone call. To this date they have failed to provide payment for the damage and have not provided an indication that they intend to do so. When they were hired, we were informed that they carried insurance for injury and damage but have not been contacted by any insurance company with respect to the claim. All we can assume is they have no intention of paying for the damage they caused.

    Customer Answer

    Date: 09/20/2023





    Better Business Bureau:


    The company has provided us with a check in the amount of $630.36 which satisfies the costs we incurred to repair the damage.



    Regards,



    ******* ****** 

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