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414 Auto, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I left my 2000 TJ Jeep Wrangler there in April 2023. With the understanding that the job could take a little while to fix the frame. I gave some money at this time to start the process. I heard nothing for a few months, I'm July I called and left a message, no response a friend stopped by for me to ask what was going on, they got a new phone number so I called on that and left message after message I stopped there in September and was told there was a day, the roof collapsed, he turned 70, he took 2 weeks in *******, someone was sick, every excuse, he said it would be done soon. Well I call all the time 2 or 3 times a day, no call back. It is almost 1 year, I have had no call from 414 to let me know what is going on. My husband calls there too, alot. He did recently it would take another 6 weeks. I'm not sure the Jeep moved often. This is a job they said they deal with often and they took the job on.

414 Auto, LLC is NOT a BBB Accredited Business.

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