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Business Profile

Landscape Contractors

R&S Landscaping

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Complaints

This profile includes complaints for R&S Landscaping's headquarters and its corporate-owned locations. To view all corporate locations, see

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R&S Landscaping has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:09/12/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      R&S construction came to residence to look at the roof. He was hired to put a new roof on and repair items listed from the insurance company. The Damage was extensive so a claim was submitted through the insurance. Contract was signed on 8/1/2023 with R&S. Stated in contact specific areas items to be repaired and a warranty would be given for the brand new roof. Areas that were not listed to be repaired were painted and decided by the contractor without color choice by homeowner. Contractor made the decision to pick ************** blue and bright pink for two rooms in the house. Gutter was not fixed, as stated on contract invoice, shutters were not installed on 3 windows in front of the house. An Area in the kitchen was painted and was not listed to be repaired. Kitchen was not to be touched by the contractor. He decided to paint one area of the ceiling. The new Roof is leaking and areas of the roof shingles are not properly installed. Paint is splattered all over carpets molding trim appliances furniture. Walls were never painted that was suppose to be fixed. Negligence and destruction of property throughout the home. Areas that claimed to be repaired from the contractor to the insurance company were never repaired. Contractor has not sent any documents warranty information on the roof as repeatedly requested. Homeowner has not received any documents of what was sent to insurance company.

    R&S Landscaping is NOT a BBB Accredited Business.

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