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Business Profile

Paving Contractors

DMR Quality Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paving Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/05/2022

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 4/22/22 DMR Quality Construction provided us with a signed quote which we also signed to pave our driveway and redo our walkway in the amount of $15,000. The walkway was completed but DMR has not returned to pave our driveway claiming there is not enough money left in the agreed upon quote, which is $6,000. DMR said they would return on June 22 but failed to show up. DMR will not return our phone calls or text messages. We have since gotten two additional quotes to pave our driveway and both quotes are over $10,000. If DMR does not fulfill their responsibility to pave our driveway and we have to use another company, we will have to pay an additional $4,000. We feel DMR is in breach of contract and we would like your help in resolving this matter.

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